Welcome to Frankston Peninsula Cabs. By booking or using our taxi services, you agree to the following terms and conditions. These terms are designed to ensure a safe, reliable, and transparent experience for all customers across Frankston and Mornington Peninsula.
Service Availability: All bookings are subject to vehicle availability. We aim to provide timely service, but delays may occur due to traffic, weather, or unforeseen circumstances.
Booking Confirmation: A booking is considered confirmed only after receiving a confirmation via phone, message, or email. Customers are responsible for providing accurate pickup and drop-off details.
Fare and Payments: Fares are calculated based on distance, time, and service type. Additional charges may apply for tolls, waiting time, or special requests. Payments can be made via approved methods at the end of the trip.
- Cancellation Policy : Cancellations should be made as early as possible. Late cancellations or no-shows may result in a cancellation fee, depending on the booking type and time.
- Passenger Responsibility : Passengers must behave respectfully and follow local transport regulations. Any damage caused to the vehicle may result in additional charges.
- Luggage and Parcels : Customers are responsible for their belongings. While we take reasonable care, we are not liable for lost or damaged items during transit.
- Service Disclaimer : We operate as an independent taxi service provider and are not affiliated with any other taxi brands or companies.
- Changes to Terms : We may update these terms when necessary. Continued use of our services indicates acceptance of any revised terms.
By using our services, you acknowledge and agree to these terms and conditions.